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Building a Knowledge-Driven Organization

ebook

This is the first book to focus on the people side of knowledge management—what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories—the leader and pioneer in knowledge management—in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:

  • Combat the biggest problem with implementing knowledge management—creating the culture that supports it
  • Increase the speed of innovation globally across an organization
  • Resolve technical problems quickly
  • Make immediate, informed decisions to help solve customer issues
  • Create new products based on customer input and demand

  • Expand title description text
    Publisher: McGraw Hill LLC Edition: 1

    Kindle Book

    • Release date: June 29, 2005

    OverDrive Read

    • ISBN: 9780071455008
    • Release date: June 29, 2005

    PDF ebook

    • ISBN: 9780071455008
    • File size: 1764 KB
    • Release date: June 29, 2005

    Formats

    Kindle Book
    OverDrive Read
    PDF ebook
    Kindle restrictions

    subjects

    Business Nonfiction

    Languages

    English

    This is the first book to focus on the people side of knowledge management—what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories—the leader and pioneer in knowledge management—in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:

  • Combat the biggest problem with implementing knowledge management—creating the culture that supports it
  • Increase the speed of innovation globally across an organization
  • Resolve technical problems quickly
  • Make immediate, informed decisions to help solve customer issues
  • Create new products based on customer input and demand

  • Expand title description text